After-sales support

Returns, refunds & repairs

If something is wrong with your order, contact us within 7 days of delivery. We will review the details and tell you the correct next step.

Email support واتس آب

Typical reply: 1–2 business days

How to request help

Send one complete message.

Include everything below so support can review your return, refund or repair request without unnecessary back-and-forth.

  1. 01

    Order details

    Your order number and the email address used at checkout.

  2. 02

    Photos or video

    Show the full watch, the affected area and any functional problem clearly.

  3. 03

    Short description

    Explain what is wrong, when you noticed it and the resolution you are requesting.